1. Please note that our eshop currently only ships to locations within the UK mainland. If your country is not located in the UK, please contact us for further information on delivery options.

2. Orders will be dispatched within 1-3 business days, and shipping typically takes between 1-5 business days to arrive at your chosen delivery address.
We provide standard delivery, and if you require faster delivery, please contact us to discuss alternative options.

3. Shipping fees will be calculated based on the weight and destination of your order. You will be able to view the shipping fees at checkout before placing your order.

4. Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track your package online using the tracking number provided.

5. If you are not satisfied with your purchase, you may return it to us within 14 days from the date of delivery for a refund or exchange. Please refer to our Returns and Exchanges policy for further information. Please note that in the event of a return, any shipping costs will be at your own expense.

6. If you have any questions or concerns about our shipping terms and conditions, please do not hesitate to contact us at craftigyltd@gmail.com.